HEALTHCARE MANAGEMENT
Healthcare Management Services from HCRM
We offer comprehensive healthcare support with our cutting-edge care management software. Enhance your health management programs with our optional Care Management Module, an add-on to our Predictive Modeling Services. This end-to-end workflow management system connects the patient record to patient care management tools to improve the efficiency, effectiveness and control of your patient care programs. Our solution includes comprehensive setup, training, and ongoing support for health coaches, managers, and others in the healthcare industry. It includes predictive data aggregation, labor statistics, risk profiling, and care management workflows— all accessible with a single login.
This system provides data-driven insights to implement strategies that positively impact overall costs. Key features include:
- Schedule and track calls and/or outreach efforts
- Customizable text and email alerts
- Create customized care plans for coaches/nurses
- Assign “outreach” requests based on forecasted risk identification
- Time documentation and patient notes
- Understand the members’ ability to respond to care plans
- Allocate resources more efficiently and tailor outreach
- Measure individual and program performance
BENEFITS
Access Accurate Healthcare Data and Gain Practical Support for Healthcare Management
Managing a population health or disease management program starts with integrating clinical insights with member interventions and then providing the coaches with the tools to schedule, contact, and record patient interactions. HCRM can provide a Care Management Module to healthcare management professionals to help them do the job.
HCRM’s Care Management Module features a user-friendly interface that allows for creating workflows and tracking patient encounters in one or more care programs. The software enables users to schedule and complete contacts by phone, text, or email and collect real-time data from patients. It then displays trends at the member, cohort, group, and book of business level to enhance outcomes reporting, making users feel comfortable and at ease.
The Care Management Module also gathers usage data, such as the number of contacts, patient engagement times, etc., to better allocate resources, improve processes, and enhance reporting.
